Terms of Service

These terms apply when you use the Mobile Precision Detailing website, request a quote, book or receive a service, create a customer account, or sign up for our text messages. By doing any of those things, you agree to these terms and to our Privacy Policy. If you don't agree, please don't use our website or services.

We provide mobile vehicle detailing and related services, including auto detailing, paint correction, ceramic coatings, RV and boat detailing, and fleet services, at your location in Salem, Oregon and the Willamette Valley. Services, packages, and availability can change, and we may decline a job we can't safely or properly complete.

• Quotes and online prices are estimates based on the information and photos you give us.
• If your vehicle's size, condition, or the requested work turns out to be different when we arrive, we'll explain the difference and confirm any price change with you before doing the additional work.
• Promotional offers apply only as described in the offer, can't be combined unless stated, and end on the stated expiration date.
• Payment terms will be confirmed in your quote or when you book.

Online booking is provided through Acuity Scheduling, and its terms also apply to bookings made there. If you need to reschedule or cancel, please contact us as early as possible. Any cancellation or deposit policy that applies to your appointment will be shown when you book or included in your quote. Weather, safety concerns, or circumstances outside our control may require us to reschedule; if so, we'll contact you to find a new time.

• Please remove valuables and personal items before your appointment. We aren't responsible for items left in the vehicle.
• Make sure we have permission to work at the service location and safe access to the vehicle.
• Tell us about known issues beforehand, such as damaged paint, loose trim, aftermarket parts, electrical problems, or prior repairs.
• We look over your vehicle before starting and will point out existing damage we notice. We aren't responsible for pre-existing damage or wear, or for previously repaired, failing, or defective paint, trim, or interior materials that fail during normal, careful detailing.

Results depend on your vehicle's condition. Some stains, odors, scratches, and paint defects can't be fully removed, and paint correction is limited by how much clear coat can safely be removed. We'll be upfront about what to expect. How long protection products such as sealants and ceramic coatings last depends on following the aftercare and maintenance instructions we give you.

If you're not happy with something, please tell us within a few days of your appointment so we can look at it and make it right where appropriate.

We may photograph your vehicle before, during, and after service to document its condition and our work. We may use photos of vehicles in our portfolio and marketing, but not photos that identify you personally without your permission. If you'd rather your vehicle not be featured, just tell us.

• Keep your login details private. You're responsible for activity on your account, so let us know right away if you suspect unauthorized access.
• Information you give us must be accurate and yours to share, including any phone number you sign up for texts with.
• Don't misuse the website, including by trying to access other customers' information, interfering with the site, or submitting false requests.
• Website content, photos, and videos belong to us or our licensors and may not be copied for commercial use without permission.

Program. Mobile Precision Detailing text messages. If you opt in, you may receive recurring automated text messages about promotional offers, open appointment times, maintenance and ceramic-coating care reminders, quote follow-ups, and seasonal services. We may also text you about appointments you book and reply to messages you send us.

How you opt in. You choose to receive marketing texts by agreeing in writing, for example by checking the SMS consent box on our website or signing a consent form. The consent language you'll see is:

• After you opt in, you'll receive one text confirming your subscription.
• Consent is not a condition of purchase. You can book and receive any service without agreeing to marketing texts.
• Message frequency varies.
• Message and data rates may apply, according to your mobile plan.
• To stop: reply STOP to any message (STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT also work). You'll receive one message confirming you've been unsubscribed, and no further marketing texts. To rejoin, reply START.
• For help: reply HELP, or call or text 503-385-3896.
• Carriers are not liable for delayed or undelivered messages.
• Supported on major U.S. wireless carriers. You must be the account holder for the mobile number, or have the account holder's permission.
• Privacy: we do not share or sell your mobile number or text-messaging consent to third parties for their marketing. See our Privacy Policy.

If you believe we damaged your vehicle or property, please tell us promptly, before having it repaired elsewhere, so we can inspect it and work with you on a fair resolution.

To the extent permitted by law, our total liability for any claim related to a service is limited to the amount you paid for that service, and we aren't liable for indirect or consequential losses such as loss of use, lost time, or rental costs. Nothing in these terms limits liability that can't be limited under applicable law. The website is provided “as is” and may occasionally be unavailable or contain errors.

These terms are governed by the laws of the State of Oregon. If a dispute comes up, please contact us first; most issues can be resolved directly. Any dispute that can't be resolved informally will be handled in the state or federal courts located in Oregon, unless a small claims court has jurisdiction.

We may update these terms from time to time. The version posted here, with its effective date, applies to services booked and website use after that date.

Questions about these terms: call or text Mobile Precision Detailing at 503-385-3896.